Seri Strong
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Activity overview
Latest activity by Seri Strong-
Seri Strong created an article,
Using Reporting Tools to Track Recurring Maintenance Issues and Improve Preventive Maintenance
IntroductionIntroductionEffective use of reporting tools within the Kern County ETR ticketing system empowers maintenance staff to track recurring maintenance issues and optimize preventive mainten...
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Seri Strong created an article,
Enhancing Communication and Expediting Approvals with Integrated Microsoft Teams
IntroductionIntroductionKern County ETR has integrated Microsoft Teams into its centralized ticketing system to streamline communication and accelerate request approvals among internal employees. T...
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Seri Strong created an article,
Submitting and Managing Urgent or Emergency Requests for Immediate Attention
IntroductionThis guide explains how Kern County ETR employees can effectively submit and manage urgent or emergency requests through the centralized ticketing system. Prompt attention to such reque...
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Seri Strong created an article,
Monitoring Team Performance and Workload to Enhance Operational Efficiency (Supervisors)
IntroductionEffective supervision is crucial for maintaining operational efficiency at Kern County Employers Training Resource (ETR). This guide explains how supervisors can leverage the centralize...
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Seri Strong created an article,
Secure Remote Access and Data Privacy for Internal Employees
IntroductionIntroductionAt Kern County Employers Training Resource (ETR), we prioritize the security and privacy of our internal data while providing flexibility for our employees to access the cen...
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Seri Strong created an article,
Ensuring Timely Follow-Up and Avoiding Missed Requests
IntroductionIntroductionAs an essential part of Kern County Employers Training Resource (ETR), internal employees rely on the new centralized ticketing system to manage maintenance, supply, finance...
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Seri Strong created an article,
Using the Mobile App for Ticket Updates and Communication On-the-Go by Maintenance Staff
IntroductionIntroductionThis guide explains how maintenance staff at Kern County Employers Training Resource (ETR) can use the mobile app to update ticket statuses and communicate effectively while...
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Seri Strong created an article,
Streamlining Approvals and Reducing Processing Time for Service Requests
IntroductionIntroductionKern County Employers Training Resource (ETR) is committed to enhancing operational efficiency by modernizing internal workflows. Our centralized ticketing system is designe...
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Seri Strong created an article,
Coordinating with Departments for Collaborative Service Request Resolution
IntroductionIntroductionThe Kern County Employers Training Resource (ETR) centralized ticketing system is designed to streamline internal service request workflows. This guide explains how supporti...
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Seri Strong created an article,
Generating and Customizing Reports for Budget and Resource Management (Finance)
IntroductionIntroductionThis guide explains how finance personnel within Kern County Employers Training Resource (ETR) can efficiently generate and customize reports using our centralized internal ...