Seri Strong
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Articles
Recent activity by Seri Strong-
Streamlining Approvals and Reducing Processing Time for Service Requests
IntroductionIntroductionKern County Employers Training Resource (ETR) is committed to enhancing operational efficiency by modernizing internal workflows. Our centralized ticketing system is designe...
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Using the Mobile App for Ticket Updates and Communication On-the-Go by Maintenance Staff
IntroductionIntroductionThis guide explains how maintenance staff at Kern County Employers Training Resource (ETR) can use the mobile app to update ticket statuses and communicate effectively while...
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Ensuring Timely Follow-Up and Avoiding Missed Requests
IntroductionIntroductionAs an essential part of Kern County Employers Training Resource (ETR), internal employees rely on the new centralized ticketing system to manage maintenance, supply, finance...
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Secure Remote Access and Data Privacy for Internal Employees
IntroductionIntroductionAt Kern County Employers Training Resource (ETR), we prioritize the security and privacy of our internal data while providing flexibility for our employees to access the cen...
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Monitoring Team Performance and Workload to Enhance Operational Efficiency (Supervisors)
IntroductionEffective supervision is crucial for maintaining operational efficiency at Kern County Employers Training Resource (ETR). This guide explains how supervisors can leverage the centralize...
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Submitting and Managing Urgent or Emergency Requests for Immediate Attention
IntroductionThis guide explains how Kern County ETR employees can effectively submit and manage urgent or emergency requests through the centralized ticketing system. Prompt attention to such reque...
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Enhancing Communication and Expediting Approvals with Integrated Microsoft Teams
IntroductionIntroductionKern County ETR has integrated Microsoft Teams into its centralized ticketing system to streamline communication and accelerate request approvals among internal employees. T...
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Using Reporting Tools to Track Recurring Maintenance Issues and Improve Preventive Maintenance
IntroductionIntroductionEffective use of reporting tools within the Kern County ETR ticketing system empowers maintenance staff to track recurring maintenance issues and optimize preventive mainten...
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How to Submit and Track Maintenance Requests Efficiently
IntroductionIntroductionThis guide provides step-by-step instructions for Kern County ETR employees to efficiently submit and track maintenance requests through the new centralized ticketing system...
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Efficient Management and Prioritization of Supply Requests by Administrative Staff
IntroductionIntroductionThis guide provides administrative staff of Kern County Employers Training Resource (ETR) with step-by-step instructions on how to efficiently manage and prioritize supply r...